Returns and Exchanges
At Derimod, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return your items within 30 days of delivery provided they are in their original condition and packaging.
Initiate Your Return
Log in to your account, navigate to your order history, and select the items you wish to return to receive a return authorization number.
Pack Your Items
Place the items in their original box along with the invoice, ensuring all tags are attached and the products show no signs of wear.
Ship the Package
Affix the prepaid shipping label provided in your account or drop off the package at any authorized courier location.
Receive Your Refund
Once our quality control team inspects and approves the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing